HRIS Systems Training

Cancellation Policy

This policy outlines the guidelines for booking, canceling, and joining the waitlist for online meetings, consultations, or training sessions conducted via Microsoft Teams or Zoom platforms. 1. Booking Policy 1.1 Booking Methods: Bookings can primarily be made through our online portal at [Your Website Address/Portal Link]. For specific arrangements or assistance, you may also be able to book by sending an email to [Your Booking Email Address]. 1.2 Booking Confirmation: Upon successful booking through the online portal, you will receive an email confirmation containing the meeting link (Teams or Zoom), date, time, and any necessary access codes or instructions. Please ensure your email address is accurate. For email bookings, confirmation with the meeting details will be sent to your email address. 1.3 Required Information: To secure a booking, you will typically be required to provide your full name and email address. Depending on the nature of the session, you may also be asked for your phone number or relevant background information. 1.4 Booking Deadlines: Unless otherwise specified for a particular session, bookings should generally be made at least [Number] hours prior to the scheduled start time to allow for proper setup and communication of meeting links. 1.5 Minimum Booking Requirements (for Group Sessions): For group online sessions (e.g., webinars, group training), a minimum number of participants may be required for the session to proceed. If the minimum enrollment is not met, the session may be canceled, and enrolled participants will be notified and offered a full refund or the option to reschedule. 2. Cancellation Policy 2.1 Cancellation Methods: Cancellations can typically be made through our online portal by managing your bookings. You may also cancel by sending an email to [Your Cancellation Email Address]. Please include your booking confirmation details in your cancellation request. 2.2 Cancellation Deadlines and Refunds: Individual Online Sessions (e.g., Consultations, 1:1 Training): Cancellations made more than [Number] hours prior to the scheduled start time will receive a full refund (if payment was made). Cancellations made within [Number] hours of the scheduled start time may be subject to a [Percentage]% cancellation fee or may not be eligible for a refund. No-shows (failure to join the online meeting at the scheduled time without prior can

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